With the aim of improving the quality of entertainment, the unit has compiled many questions from players. Below are some of the most frequently asked questions and answers that WK777 receives. Let’s follow along!
About the game
How many days can I check my transaction history?
You can view your transaction records within 30 days
Where can I check the game rules and how to play?
You can view the rules in the corresponding game window, allowing users to check the rules of the game.
How to view historical match results?
The display method differs depending on the bookmaker, but you can view the history in the member menu at home and understand the history of game results by clicking on the betting history.
What to do if there is no internet when playing games
If you are disconnected during, before or after a game, we will first check your game history. If the game disconnects early, the game will resume the next time you log in. If you encounter any problems, please contact us as soon as possible.
Can I play on my phone?
Yes, you can play slots online using your smartphone. You can enjoy our online casino games via your internet browser or download our app, which is available for Android and iOS devices.
Register your card
You can register 2 cards under your account, and only one bank account can be registered under one user account. You may not share cards between multiple users. If you would like to delete or change your banking information, please contact us.
Notice
Please enter correct banking information such as bank, bank account number, and payer name. Cannot be changed after submission
Bank account information is used for withdrawals and you do not need to provide this information when registering with us. However, you need to register your bank account before you can withdraw money.
Is it safe?
Once logged in, all information sent to and from the Site is encrypted using 128-bit Secure Sockets Layer (SSL) technology.
The security of WK777’s systems and applications is audited multiple times each year by third-party security experts. Additionally, we have an intrusion detection system that monitors all network traffic 24/7 for signs of attacks or intrusions.
Is my account saved?
Use 2 different passwords for login and withdrawal; you can also use google-authenticator to ensure security to the next level.
Once logged in, all information sent to and from the Site is encrypted using 128-bit Secure Sockets Layer (SSL) technology.
Financial security
WK777 In cooperation with a number of international financial security institutions, we have developed industry-leading encryption technology for security protection of fund transactions, which fully ensures the security of users’ recharges and withdrawals. The performance is more stable, faster and trustworthy.
You must enter the fund password every time you withdraw money.
You cannot change details
Once you register a bank account, you won’t see your bank details
Responsible gambling
We care about our players and want to make sure any time spent with us is enjoyable. Betting should always be within your means and not have a negative impact on you financially or socially. As an award-winning responsible operator, we provide the expertise to guide, advise and ensure you place your bets safely.
